BYD Electric Forklift Service Network Across Australia

BYD Forklift has continuously improved its service layout across Australia in recent years, to match the fast growing adoption of new energy material handling equipment in local warehousing, logistics, manufacturing and retail sectors. The current service network covers most core economic zones and major cities in Australia, with standardized service outlets equipped with professionally trained technical teams, sufficient original spare parts reserves and complete service management systems. All frontline service personnel have received systematic skill training before taking office, to provide users with regular equipment maintenance, routine safety inspection, fault troubleshooting, operation guidance and other standardized services. As the core cooperative service partner, Jianshu New Energy works with all local outlets to further optimize the service response mechanism. For users in main urban areas, the team can arrange on-site service within 4 hours after receiving the service request, and for users in remote areas, the professional support team will complete targeted docking within 24 hours, to minimize the negative impact of equipment downtime on daily business operation. Users who have demands for service reservation, spare parts inquiry, equipment use consultation and other related needs can send email to 17399989919@163.com to get timely and professional response. The service network will continue to collect feedback from local users, supplement service resources in high-demand areas, and adjust service details according to actual operation scenarios, to ensure every BYD electric forklift in local sites can maintain stable working condition, help local enterprises steadily promote the green transformation of material handling links, and control the comprehensive operation cost of equipment within a reasonable range.