Service contract terms for 1.5 ton forklift trucks in Penang

This document clarifies the standardized, compliant service contract terms for 1.5 ton forklift trucks that apply to all signed service users in Penang region, all terms are formulated in accordance with local industrial equipment safety management regulations to ensure equal rights and interests of both the service provider and the client. The basic service scope in the contract covers quarterly routine safety inspection for 1.5 ton forklifts, performance calibration of core operation components, regular replacement of qualified standard wearing parts, and regular operation guidance for on-site staff. The service does not cover damage caused by improper private operation, unauthorized disassembly or modification of the equipment, and force majeure accidents. The service response clause specifies that for clients located on Penang island, our professional technical team will arrive at the site within 4 working hours after receiving the service request, for clients located in Seberang Perai area, the on-site service will be arranged within 8 working hours. For emergency service demands outside official working hours, the two parties can negotiate in advance to confirm the service arrangement and corresponding reasonable extra charge, there is no any hidden charge in the whole service process. The warranty clause states that under the premise that the equipment is used in accordance with official operation guidelines and all routine maintenance is completed within the contract period, the core power components of the 1.5 ton forklift can enjoy the agreed warranty protection. If the equipment is privately modified or maintained by non-certified personnel, the corresponding warranty qualification will be invalidated. As the authorized local service partner, Jianshu New Energy provides full link support for all local service items, and all service procedures strictly follow the unified technical standard from BYD Forklift. Clients who need to view the full version of the service contract terms, adjust personalized service items or get related service quotation can send your specific demand to 17399989919@163.com, our dedicated service staff will provide you with a detailed reply within 2 working days. All supplementary clauses for special demands can be discussed by both parties on an equal basis, and the final confirmed content will be added to the official contract as legally effective attachment.